Returns & Refunds
Last updated: October 19, 2026
Final sale for change of mind
All sales are final for change-of-mind purchases. We do not accept returns or exchanges because you changed your mind, ordered a duplicate, no longer want an item, or prefer a different model or variation.
Review condition before buying
We sell collectible diecast cars and trucks. Depending on the listing, items may be new, previously owned, carded, boxed or loose. Please review the item description, photographs, scale, variation and condition notes before purchasing. Contact us before ordering if a detail is unclear or packaging condition is especially important to you.
Wear, damage or missing parts clearly disclosed in the listing are part of the condition being sold and do not, by themselves, qualify an item for return.
Damaged, incorrect or materially misdescribed items
Our final-sale policy does not exclude help if an item arrives damaged, we send the wrong item, or the item materially differs from its listing. Contact diecastcrazetn@gmail.com promptly after discovering the issue. Include your order number, the item involved, a description of the problem and clear photographs where possible.
For shipping damage, please keep the item, original packaging, shipping carton and packing materials while we review the issue. We may request additional information to understand what happened.
Review and resolution
We will review the information and arrange an appropriate resolution for an eligible issue, which may include a refund or a replacement if available. Contact us for instructions before sending an item back. If an approved return is required for a damaged, incorrect or materially misdescribed item, we will arrange or cover reasonable return shipping.
Please return an approved item with the packaging, accessories and parts supplied, as applicable. Do not modify or attempt to repair the item before contacting us.
Refunds
Approved refunds are issued to the original payment method. If a return is required, we may inspect the returned item before processing the refund. Your payment provider may need additional time to post the credit. We will communicate the resolution, including any applicable shipping refund, as part of the review.
Your rights
This policy does not limit rights or remedies provided by applicable law.
Questions?
Email diecastcrazetn@gmail.com or use our Contact page.